Carousel Teaching - Managing Users in a Subscription with MIS Integration

This article will explain how to add, invite, deauthorise and change the permission settings for users in a Carousel Teaching account with MIS integration.  The actions outlined below can be carried out by anyone with Admin status.

In order to add and manage users you need to access the USERS tab. To do so:

• Navigate to the ADMIN area of your account by selecting MY ACCOUNT from the dropdown menu in the top right corner of your account.

• Select the USERS tab to display the USERS table.

• All staff in your school's MIS will be populated on the USERS table.

Inviting Users

Teachers will need to be invited to the account in order to access it.

There are 3 ways to invite the teachers in the USERS table.

1. Select INVITE from the actions menu (3 dots) beside the name of the teacher you would like to invite to the account.
2. Tick the box beside the names of multiple teachers in the USERS table and then press INVITE SELECTED.
3. Tick the box in the column header to select all uninvited teachers and then INVITE SELECTED to issue the invitation to them

The link will be emailed to them and will last 72 hours, repeat the above steps to send another invitation to the relevant teacher(s).

Adding New Users

• Click the ADD USER button to open the modal. You will be asked to enter the following information:

  • First and last name of the teacher
  • Teacher name: this is the name the students will see, e.g. “Mr. Boxer”
  • Email: the teacher’s school email address
  • Role: the role of this teacher within the school
  • Permission: it can be either “Admin” or “User”. Admins can also add and manage staff in this area, whereas a User can simply access the courses.

• Confirm by pressing ADD USER. You must then INVITE any newly-added teachers following the steps in the above 'Inviting Users' section.

Checking User Status

In the USER table you can check the 'STATUS' of a teacher.  The options are:

• ‘NOT INVITED YET’ means that an invitation needs to be sent, in order to add this user to the Platinum subscription.
• 'SENDING' means the invitation has been sent but has not yet been delivered. If the status remains as 'sending' for more than a few minutes, please check the email address is valid.
• ‘INVITED’ means that the invitation has been sent but the user has not yet logged in. If they were invited more than 72 hours ago, the invitation will need to be resent.
• ‘ACTIVE’ means that the user has logged in.
• ‘DEAUTHORISED’ means a user was previously active but has been deauthorised. 

You must deauthorise teachers who leave the school for GDPR compliance.

Changing User Permissions

The permission level of a teacher can be changed by selecting EDIT from the actions menu (3 dots).

Only Admins are able to manage users.

Deauthorising Users

If a member of staff leaves the school you will need to deauthorise them, this will stop them being able to access Carousel Teaching and will remove them from your count of active users.

Deauthorising an individual teacher:

• Navigate to the USERS table.

• Select DEAUTHORISE from the actions menu (3 dots) beside the user's name.

Reauthorising Users

To view and manage deauthorised users:

• Toggle the switch at the top of the USERS table. 

• Filter the status column, or search by name to find a particular user easily.
• REAUTHORISE a teacher if required by selecting the option in the actions menu (3 dots).

 

Email changes

If a user's email is changed in the MIS, please contact [e-mail] so we can ensure courses are aligned to the latest address.