Adding teachers to a Platinum subscription (without MIS integration)

This article explains how to invite teachers to a Platinum subscription if you don't have MIS integration and how to edit teacher/class associations when your classes have been uploaded.  It also explains how to incorporate teachers who have individual Carousel Gold or Carousel Silver accounts. If you do have MIS integration, click here.

Before Platinum admins can assign teachers to classes, they need to incorporate teachers into the Platinum subscription.

1. See Carousel users who already have an account within the Platinum Subscription

• Go to the ‘USERS’ tab, in ‘MY ACCOUNT’. This tab contains a table with the existing Carousel users that the Platinum “Owner” has requested be part of the Platinum Subscription. Please note, however, that it is still necessary to invite them, and for them to accept the invitation (see step 2).

2. Invite users to access their Carousel account

          

• • To send multiple invites at once, click on the checkbox beside the user name to select the users you want to invite, and then click on ‘INVITE SELECTED’.
    
• To select all the users in the Users table, click on the checkbox to the left of 'FIRST NAME'
  and then click on ‘INVITE SELECTED’.
  
• To send individual invites, select the user account you want to invite by clicking on ‘INVITE’ on the meatballs menu icon (●●●) under ‘ACTIONS’. The user will then receive an email with a link to set a new password.

• Once a user has set up their password, their status will change from 'Invited' to 'Active' and they will be able to access their Platinum account.
• NOTE: If you invite a teacher and their link expires, all they need to do is go to https://app.carousel-learning.com/teacher/access, enter the email address you invited them by and continue, then click 'I have forgotten my password'. They can then set a password and access the Platinum account successfully without needing to receive another Invite email.

3. Add new users to the Platinum subscription

• Click on ‘ADD USER’. You will be asked to enter the following information:

First and last name of the teacher

Teacher name: this is the name the students will see, e.g. “Mr. Boxer”

Email: the teacher’s school email address

Role: the role of this teacher within the school

Permission: it can be either “Owner”, “Admin” or “User”. Platinum Subscriptions can have only one Owner, but an unlimited number of admins.  Owners and Admins have the same permissions; the main difference is that the Owner is our lead contact for general account issues etc. 

We recommend nominating at least one other Admin for the account to ensure account management is unaffected by the availability of the Owner.

   

4. Edit teacher profiles

On the meatballs menu icon (●●●) under 'ACTIONS', click on 'EDIT' to change teacher profiles. These are the same details as under  'ADD USER', but you can’t change email addresses.     

4. Check user status

The user status will appear under the heading `STATUS`, and it can be:

• ‘NOT INVITED YET’ means that an invitation needs to be sent, in order to add this user to the Platinum subscription.
• ‘INVITED’ means that the invitation has been sent but the user has not yet logged in.
• ‘ACTIVE’ means that the user has logged in.
• ‘DEAUTHORISED’ means a user was previously active but has been deauthorised. Note: You must deauthorise teachers who leave the school for GDPR compliance.
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5. Editing Class teacher:

If the teacher of the class changes, you can update the information in the table on the STUDENT tab. 

• Click on the pencil icon beside the TEACHER EMAIL.

• Select or deselect the associated teachers from the list of Users and SAVE CHANGES.

6. Incorporate existing Carousel users into the Platinum Subscription

• If you have a user that you know has previously created a Carousel individual account (e.g. our Gold and Silver subscriptions), you can add them the same way you would another new user. When you send them the ‘Invite’ email, they will just need to follow the link and re-enter their password to join the Platinum account. Their existing quizzes will appear in a new tab in the My Quizzes dashboard called ‘Quizzes (migrated)’, however they will be permanently locked (so please check with them that they don't have active homework set!) If a teacher wishes to re-use the content of that quiz, they can duplicate it to their active Quizzes dashboard.

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